Do I need a referral?
Yes — a referral is required from your GP, physiotherapist or another health professional. Your referrer will write to our rooms with a summary of your problem, relevant medical history and any imaging that has been arranged.
What to bring
- Details of your injury or condition — when it started, what makes it better or worse.
- Any prior treatment — physiotherapy, medications, injections, surgery.
- All imaging — X-rays, ultrasound, MRI or CT scans, ideally on a disc as well as the report.
- Your ACC claim number, if relevant.
- Your insurance details, if relevant (Southern Cross, NIB, AIA, partners).
- A list of your current medications and any allergies.
What happens at the appointment
- Mr Gormack will take a detailed history of your condition.
- He will examine the affected joint and any related areas.
- Imaging is reviewed together with you.
- The diagnosis is discussed in plain language.
- Both surgical and non-surgical options are explained — including likely outcomes and risks.
- You will have time to ask questions and discuss next steps.
Payment and insurance
- ACC: No charge for ACC-covered consultations and procedures. Bring your claim number.
- Southern Cross: Mr Gormack is a Southern Cross Affiliated Provider — direct claim, no upfront payment for affiliated procedures.
- Other insurers: You will be asked to pay at the time of consultation and given a detailed receipt to claim from your insurer.
- Private: Self-funded patients are welcome. Fees are discussed openly before any procedure.
Bringing a support person
You are welcome to bring a partner, family member or friend. Interpreters are available with advance notice — please let our rooms know when booking.
What to wear
Loose-fitting clothing makes joint examination easier. Shorts are particularly helpful for knee appointments.
Parking
Ascot Office Park (main rooms)
On-site parking is available at 95 Ascot Avenue. Allow extra time during busy periods.
Ormiston Specialist Centre
Free patient parking is available on-site at Ormiston Hospital.