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For patients

Everything you need before, during, and after surgery.

From your first appointment through to post-operative recovery — referral requirements, what to bring, payment options, pre-admission preparation, hospital stay, wound care, and rehabilitation.

Do I need a referral?

Yes — a referral is required from a GP, physio, or other health professional. The referral helps us prepare for your appointment with relevant background, imaging, and a clear question for Mr Gormack to address.

What to bring

  • Details of your injury or condition (including dates)
  • Records of prior treatment (physiotherapy, injections, other consultations)
  • Any imaging — X-rays, ultrasounds, MRIs (paper reports and/or images on disc/USB)
  • Your ACC claim number, if relevant
  • A list of current medications

What happens at the appointment

Mr Gormack will discuss your condition with you, examine the joint, review your imaging, and discuss the surgical and non-surgical options that apply to your case. You will leave with a clear plan — whether that is referral to physiotherapy, further investigation, an injection, or surgery.

Support people and interpreters

You are welcome to bring a support person. Interpreters can be arranged with advance notice.

What to wear

Loose-fitting clothing makes joint examination easier. For a hip or knee appointment, shorts are ideal.

Parking

Ascot Office Park — on-site parking available. Ormiston — Ormiston Hospital parking is shared with hospital users; allow extra time at peak. See Locations for full details on every clinic.

Pre-admission pack

You will receive a complete pre-admission pack at least one week before surgery — medical history, current medications, allergies, and an anaesthetic questionnaire to complete.

Fasting

  • Nothing to eat for 6 hours prior to surgery
  • Plain water permitted up to 2 hours prior

Medications

Most regular medications are taken normally on the morning of surgery. Stronger anticoagulants (warfarin, apixaban, rivaroxaban, dabigatran) are stopped 5–7 days before surgery. Bridging with low-molecular-weight heparin (Clexane) may be required depending on the indication for anticoagulation.

Pre-surgery optimisation

  • Nutrition — adequate protein supports wound healing
  • Exercise — strengthening the muscles around the joint speeds recovery
  • Smoking cessation — ideally 8 weeks before surgery; smokers have measurably higher complication rates
  • Diabetes control — HbA1c ideally below 7.5%

Hospital stay duration

  • Same day — most arthroscopies
  • 1 night — shoulder/knee reconstruction, hip arthroscopy
  • 1–2 nights — anterior approach hip replacement
  • 2–3 nights — traditional approach hip or knee replacement

Transport home

You cannot drive for 2–4 hours after anaesthesia. Arrange for a family member, friend, or taxi to take you home.

Driving

  • 1–2 weeks — knee arthroscopy
  • 3–4 weeks — ACL reconstruction, hip arthroscopy
  • 6 weeks — knee/hip replacement, shoulder surgery

Return to work

Highly variable by job demands. Office work generally returns sooner than manual work; the rooms will discuss specifics ahead of your procedure.

Follow-up

A wound check is scheduled at 10–14 days post-surgery. A wound care nurse is available between appointments if needed.

Wound care

Waterproof dressings are applied at the time of surgery, with dissolving stitches underneath, kept in place until follow-up. You can shower normally; avoid prolonged soaking.

Physiotherapy

Physiotherapy is held off for the first two weeks while wounds heal. Beyond that, rehabilitation is planned around your procedure.

Normal post-operative symptoms

  • Swelling
  • Mild pain
  • Temporary fever in the first 48 hours
  • Bruising
  • Clicking
  • Numbness around the incision
  • Minimal wound drainage

Concerning symptoms — call us

  • Spreading redness around the wound
  • Persistent fever above 38°C beyond 48 hours
  • Significant bleeding
  • Calf pain, swelling, or shortness of breath (DVT/PE signs)

Travel

Avoid long-distance travel (especially air travel) for 6 weeks post-surgery — increased DVT/PE risk.

Payment & Insurance

Three payment paths.

As a Southern Cross Affiliated Provider and ACC-accredited surgeon, most patients pay nothing out-of-pocket for consultations. Below is the full picture.

01

ACC

No charge for ACC-covered consultations. The rooms handle ACC paperwork on your behalf.

02

Southern Cross

Direct claim where eligible — we are an Affiliated Provider.

03

Other insurers & private

Patient pays at the time of consultation; we provide a receipt to submit to your insurer.

Questions about your appointment?

Call the rooms during business hours and we'll talk you through it.

Call (09) 523 2766Appointment